TIPS Contract 220704
RLS INTERESTS, INC. DBA PRIME SYSTEMS
There are several easy ways to do this. Choose any one that fit your needs. (1) Obtain an online price 24/7 from www.directron.com. Send us the PO with the item description and price. (2) Send us a quote request through email or fax. Our experienced sales reps will quote you promptly. (3) Call our sales line to obtain a quote.
You are welcome to place purchase orders by email, fax, or phone.
Yes, we do for all government agencies, public schools, universities, and public corporations. Other entities will require an account application form to be submitted before we accept the purchase orders.
All of our products come with at least one-year limited warranty. However, we offer cost-effective warranty options to cover the entire life-cycle of any product including desktop, laptop, printers, and servers. Most IT products have an expected life cycle of five years at school districts. We strongly encourage our clients to purchase our products with five-year warranty so that the entire life cycle is covered.
Our five-year warranty is amazingly cost-effective. Send us an email or give us a call for a quote. You’ll be surprised how low the cost for the extended warranty is. It’s an offer that is hard for any one to refuse. Of course, the actual cost of the extended warranty depends on the quantity of the purchase, and types and values of the products. We offer low-cost extended warranty on desktops, laptops, printers, servers, projectors, and other products.
Our goal is a guaranteed lowest total cost of ownership (TCO).
There are two main business models for warranty services – onsite and depot. Onsite means that we’ll dispatch our field technicians to where the equipment is to fix the problems. Depot means that the client will have a central location to keep the defective products. We’ll retrieve these products either through timely picking up services or shipping through common carriers. The depot service is often used for clients who are geographically away from our office locations.
Keep in mind that we also offer warranty services for third-party products.
Prime Systems offers a 30-day money back guarantee for the return of all purchases of unopened products except custom orders with a restocking fee that may apply.
Drop us a line. Our sales team is happy to help.